When a guest damages your rental, organized records matter: the right photos, the right paperwork, in the right order. Check off what you already have. This checklist reports which listed record categories you marked present. It does not assess truth, sufficiency, eligibility, cause, or outcome, and it does not predict any claim outcome.
Airbnb Host Damage Protection Terms, article 2869. Last updated: August 1, 2026. Within 14 days of the Responsible Guest's checkout: best efforts to recover from the guest AND notify Airbnb of the complaint. Within 30 days of checkout: the Host Damage Protection Payment Request Form with Legitimate and Verifiable Evidence. Section 3.3.3 defines Legitimate and Verifiable Evidence to require that documents and information are true and accurate and not doctored or falsified in any way, including by the use of artificial intelligence. Confirm current requirements on Airbnb's published terms, since policy details can change. Source: airbnb.com/help/article/2869. StayTurn is an independent tool, not affiliated with, endorsed by, or sponsored by Airbnb or Vrbo.
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